There may be times when you want to return an order. Maybe it's because you don't like the product, or maybe there's another reason why you wouldn't like the order. Regardless of the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason.
After cancellation, you have a further 14 days to return your product. We will then refund the full order amount including shipping costs. Please note that if there are no faults with the product, the return shipping costs are the responsibility of the buyer.
If you exercise your right of withdrawal, send the product back unused and - if possible - in its original condition and packaging, together with all the accessories supplied.
To exercise this right, please contact us at email@example.com. We will then refund the order amount due within 14 days of registering your return, provided the product has already been returned in good condition.